System Status

QuintaGo monitors all platform services in real time. This page explains how to check current status, what the status levels mean, and how to subscribe to incident updates.

Status levels

Operational — service is running normally
Degraded — service is running with reduced performance or partial errors
Outage — service is unavailable or completely non-functional
Maintenance — planned maintenance window in progress

Monitored services

QuintaGo monitors 10 distinct service components, each with independent status tracking:

App Platform (web UI and dashboard)
Lead Ingestion (forms and CRM intake)
WhatsApp Integrations (Cloud API, inbox, broadcasts)
AI Automations (Concierge, auto-response)
Proposal System (creation, PDF, e-signature)
Webhooks (event delivery)
WordPress Plugin (widget embed, form sync)
API (REST endpoints)
Authentication (login, sessions)
File Uploads (media storage, CDN)

Subscribing to updates

Subscribe to incident notifications at status.quintago.io:

Email notifications for new incidents and updates
Slack webhook integration
RSS feed for incident history

SLA commitments

Pro and Signature plans include a 99.9% uptime SLA for the App Platform and API. Downtime credits apply if monthly uptime drops below the threshold:

99.0%–99.9% uptime → 10% credit
95.0%–99.0% uptime → 25% credit
Below 95.0% uptime → 50% credit